At excabuilders, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect personal information that you voluntarily provide when using our services — such as your name, email address, shipping address, and payment details when placing an order. Additionally, we collect information related to your interactions with our website, including IP addresses, browser type, and usage behavior.

2. How We Use Your Information

Your information is used to:

• Process and deliver orders.
• Provide customer service via chatbot or email.
• Improve our website and overall shopping experience.
• Send transactional notifications such as order confirmations and shipping updates.

3. Payment Information

To ensure secure transactions, we only accept payments through PayPal. All payment processing is handled by PayPal directly; excabuilders does not store any payment data on its servers.

4. Shipping and Delivery

We offer free shipping within the USA. All listed prices include applicable taxes and fees. Delivery typically takes 15–25 days with a handling period of 3–5 business days. While in-store pickup is unavailable, terminal delivery can be arranged upon request.

5. Sharing of Information

We do not sell, trade, or transfer your personal information to third parties. Your data may only be shared as necessary to fulfill orders, process payments, or comply with legal requirements.

6. Data Protection

We take your data security seriously. Our website is protected by SSL encryption, and all transactions are securely handled through PayPal.

7. Cookies

We use cookies to enhance your browsing experience. Cookies help remember your preferences and analyze site usage. You may disable cookies in your browser settings, though some features may not function properly.

8. Your Rights

You have the right to access, correct, or delete your personal data stored by excabuilders. To exercise these rights or raise privacy concerns, please contact us.

9. Changes to this Policy

We may occasionally update our Privacy Policy. All updates will be posted on this page, and we encourage users to review the policy regularly.